Microsoft announced it is working to address problems affecting its Azure cloud service and related services on Wednesday ahead of its planned quarterly earnings report. Photo by John G. Mabanglo/EPA
Microsoft’s Azure cloud computing platform is enduring an outage that is affecting many Microsoft services ahead of the tech firm’s scheduled quarterly earnings report on Wednesday.
The Microsoft Azure homepage is producing an error message when subscribers and visitors try to load it, which prompted Microsoft officials to announce they are working on the matter.
The problems arose at noon EDT when the website began experiencing Azure Front Door issues that blocked access to some services, according to Microsoft.
“We suspect that an inadvertent configuration change as the trigger event for this issue,” Microsoft said in a statement shared with The Verge.
“We are taking two concurrent actions where we are blocking all changes to the AFD services and at the same time rolling back to our last known good state,” the statement said.
Microsoft officials have not provided an estimate for when the system might be working again.
While a fix is in the works, Microsoft is “rerouting affected traffic to alternate healthy infrastructure as a near-term resolution while our investigation into the source of the issue is ongoing,” it said, as quoted by CNBC.
The outage has occurred on the same day that Microsoft is scheduled to release its fiscal year first-quarter report after the close of trading on Wall Street.
It also occurred about a week after Amazon Web Services similarly experienced an outage that blocked access to several “major” websites, according to CNBC.
Microsoft also experienced a service outage in March that lasted for one weekend and blocked tens of thousands of subscribers from accessing Outlook email and other services.
